What Personal Data Do We Collect?
When you purchase chemical products or create an account on our website, we collect personal data such as your name, email address, phone number, billing and shipping addresses, company details (if applicable), and payment information. We also collect technical data like your IP address and browser type for analytics and security purposes.
Why Do We Collect Your Data?
We collect your data to process and fulfill your chemical orders, provide invoices and documentation (such as Safety Data Sheets), and comply with legal and regulatory obligations. Your data is also used to notify you about product updates, compliance alerts, or order tracking if you opt in.
Is Your Data Shared With Others?
We only share your data with trusted third-party logistics, payment processors, and regulatory bodies (if required by law). All partners are GDPR-compliant and follow strict data protection protocols. We do not sell or rent your personal data under any circumstances.
How Long Do We Keep Your Information?
We retain your data for as long as it’s needed to fulfill the purposes outlined above or to comply with chemical industry regulations (e.g., tracking hazardous material orders). After that, your information is securely deleted or anonymized.
What Are Your Rights?
You have the right to access, correct, delete, or restrict your personal data at any time. You can also request a copy of your data or withdraw consent for marketing communications. To exercise your rights, email us at [your@email.com].
How Do We Protect Your Information?
We use encryption, firewalls, and regular audits to protect your data. Our chemical compliance systems are also designed to prevent unauthorized access to safety-sensitive order information. Your personal data is handled by trained staff under strict confidentiality agreements.